privacy policy.

Dear User,
this information is provided pursuant to Articles 13 and 14 of the European Regulation 2016/679 on the Protection of Personal Data. This information page is provided to enable you to understand how and for what purposes your personal data is collected and processed in the context of your use of www.oneglassofmilk.com (hereinafter, „Site").
The information we provide you with below is, therefore, related to the Site and does not concern other websites and/or applications that you may consult through links to external third-party pages.
Any personal data you wish to provide to Lisa Laudieri directly or otherwise, through the Site, including in the context of the services offered by the Site (hereinafter, "Services"), will be processed in accordance with the fundamental principles regarding the protection of personal data, such as the principles of transparency, minimization, lawfulness and fairness.

  • 1. DATA CONTROLLER
    The Data Controller of the personal data processed through the Site, for the purposes described below, is Lisa Laudieri, based at Via Roma 66 - 39012 Merano (BZ) P.Iva: IT/, Email Address: l@lisalaudieri.com (hereinafter "Lisa Laudieri" or "Data Controller").

    2. PERSONAL DATA PROCESSED
    While browsing the Site and as part of the Services offered, the Data Controller will process information about you that may be collected automatically while you are browsing the Site or provided by you directly (for example, when you use the form on the Contact Us page or when you request to use the Services offered through the Site).
    Specifically, the personal data processed through the site are:
    Name, contact details and other personally identifiable data.
    In some sections of the Site, for example on the Contact page, you will be asked to enter certain personal data such as your first name, last name and email address, as well as any additional information you wish to communicate to us using the space provided where you enter your request.
    In the sections that provide for free input fields, please do not send us any personal data that could reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, data relating to health or sexual orientation.
    In the event that personal data is communicated to us that is not requested or is not necessary for the purpose of performing the service requested or the provision of a service closely related to it, the Data Controller cannot be considered the owner of this data and will delete it as soon as possible.
    Browsing data and cookies
    The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes the IP addresses or domain names of the computers and terminals used by users, the addresses in URI/URL (Uniform Resource Identifier/Locator) notation of the resources requested, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and computer environment.
    These data are also processed for the purpose of obtaining statistical information on the use of the Site and to check its correct functioning.
    Information on the use of cookies on the Site is available in the section of this Policy, which we encourage you to read carefully.

    3. PURPOSE OF PROCESSING AND LEGAL BASIS
    The Data Controller will process your personal data for the purposes described below.
    Provision of Services: your data will be processed to perform all activities related to the provision of the services offered by the Owner. In particular, your data will be processed to provide you with assistance, to carry out correspondence and provide you with purchased services, in general, to provide any other Service you request.
    The optional, explicit and voluntary sending of messages to the contact addresses on the Site, for example through the Contact page, involves the acquisition of the data necessary to respond to your requests, as well as any personal data that may be included in your communications.
    The legal basis for the processing is the performance of a purchase and sale contract to which you are a party or the execution of pre-contractual measures taken at your request. This processing is necessary to receive your request, to develop the quote, to properly process the finalization of the contract (including tax and accounting activities) and to perform the requested service.
    Soft Spam: Your data will be processed, only in case you have purchased services on the Site. You can object to this purpose at any time, following the directions in the section "Rights of the data subject“.
    Marketing only in the event that you have given specific consent, your data will be processed to carry out information activities on the services provided by the owner, as well as promotional, commercial, market research and marketing activities or, again, activities to detect the degree of customer satisfaction by sending questionnaires, conducting surveys or carrying out polls.
    Such processing is based on your explicit and free consent: you are not obliged to provide such consent and, should you do so, you are always free to revoke it at any time without suffering any consequences other than not receiving any more communications from Lisa Laudieri. You may revoke the consent you have given for this purpose by following the directions contained in the "Rights of the Data Subject" section.
    Profiling: through certain types of cookies on the Site, the Data Controller may carry out profiling activities, again subject to your consent to the use of profiling cookies or similar technologies. This purpose includes, for example, the analysis of the use that is made of the Site and the effectiveness of advertisements and promotions also present on third party platforms. With reference to the details of the activities peculiar to cookies and similar technologies, we invite you to refer to what is specified within the Privacy & Cookie Policy and the list of cookies, including third-party cookies, accessible from the cookie banner via the "Customize Cookies" button. You can revoke the consent you have given for this purpose, with respect to cookies, again through the "Customize Cookies" button located in the cookie banner and always accessible from the bottom of the page you have navigated, following the directions therein.;
    Legal obligations: your data may be processed in order to allow Lisa Laudierito fulfill its obligations under national, Community or international laws, regulations and standards, or mandatory provisions issued by the competent Authorities. The legal basis for the processing is the fulfillment of legal obligations by the Data Controller. The provision of personal data, for this purpose is necessary to enable Lisa Laudieri to fulfill the regulatory obligations to which it is subject;
    Security: your data may be processed to prevent and/or detect any anomalies, fraudulent activities and/or abuse in the use of the Site or Services. The legal basis for the processing is the legitimate interest of the Data Controller aimed at preventing or detecting anomalous activities or abuse.

    4. SCOPE OF COMMUNICATION AND DISSEMINATION
    Your personal data may be shared with the entities listed below:
    1. Authorized processors by the Data Controller, duly designated and who have committed to confidentiality or otherwise received an appropriate legal obligation of confidentiality;
    2. Third parties designated as Data Processors, with the task of processing data on behalf of the Data Controller, for example, subjects with whom it is necessary to interact for the provision of services such as hosting providers, providers of platforms for sending email, subjects delegated to carry out maintenance activities of network equipment and electronic communication networks;
    3. Third parties with whom it is necessary to interact for the provision of the Services made available through the Site and who also act as autonomous data controllers (example: employees of the owner during the performance of services);
    4. Subjects, entities or authorities to whom it is mandatory to communicate your data for purposes of compliance with legal obligations or for security matters.
    Your personal data is not intended for publication or dissemination.
    Some of your personal data may be shared with recipients in countries outside the European Union or the European Economic Area. The Data Controller assures that in such cases the processing of your personal data will be in compliance with applicable law and, therefore, transfers will be made with adequate safeguards, such as adequacy decisions, model Standard Contractual Clauses approved by the European Commission, or other safeguards considered appropriate.

    5. PLACE OF PROCESSING
    Data are processed at the Controller's headquarters and at any other place where the parties involved in the processing are located. Further information is available from the Controller.

    6. STORAGE TIMES AND CRITERIA
    Personal data processed for the purpose of "Provision of Services" will be retained for the time strictly necessary for the proper execution of your requests and the pre-contractual or contractual relationship with you in progress, except when necessary or required by law that imposes a longer retention period.
    Personal data processed for the purposes of "Soft Spam" and "Marketing" will be kept until your consent is revoked or until you object to the processing.
    Personal data processed for the purpose of "Legal Obligations" will be retained for the period required by specific legal obligations or applicable legislation.
    Personal data processed for the purpose of "Security" will be kept for the period of time strictly necessary for the aforementioned purpose, also taking into account the time necessary for the protection in court and/or the communication of such data to the competent Authorities.

    7. RIGHTS OF THE DATA SUBJECT
    As a data subject, you have the right to ask the Data Controller for confirmation as to whether or not personal data concerning you are being processed and, if so, to obtain access to, rectification or erasure of such data, restriction of processing or to object to processing (Art. 15 et seq. of the Regulations), as well as the right to data portability and to obtain a copy of the data.
    You also have the right, if you have given consent for one or more specific purposes, to revoke that consent at any time without affecting the lawfulness of the processing based on the consent given before revocation.
    You can also revoke your consent for "Marketing" purposes at any time and you can object to processing for "Soft Spam" purposes. Express consent for the forwarding of promotional communications referred to in the Marketing purposes extends not only to communications sent through the use of automated systems without operator intervention (e.g., e-mail), but also to traditional modes of contact such as postal service or telephone. You can then withdraw your consent to processing even disjunctively, opting to receive such communications only through postal service and not through automated systems such as email. You can also stop receiving promotional communications under Marketing and Soft Spam purposes sent to your email by using the unsubscribe or unsubscribe link at the bottom of each email you receive.

    8. EXISTENCE OF AUTOMATED DECISION-MAKING PROCESS
    The processing of Personal Data is implemented without the use of automated processes including profiling.

    9. UPDATES AND CHANGES
    The Data Controller reserves the right to periodically amend, supplement or update this Policy in accordance with applicable legislation or measures adopted by the Data Protection Authority.

  • This Cookie Policy outlines how cookies are used on this website in compliance with Italian law and the General Data Protection Regulation (GDPR). By using my website, you consent to the use of cookies as described in this policy.

    TYPES OF COOKIES I USE
    Essential Cookies
    I use essential cookies that are necessary for the website to function properly. These cookies enable core functionalities such as security, network management, and accessibility. You cannot opt out of these cookies as they are crucial for the operation of the website.

    Session Cookies
    The cookies I use are session cookies, meaning they are temporary and are deleted when you close your browser. These cookies do not store any personal data and are only used to ensure the smooth functioning of the website during your visit.

    COOKIE CONSENT AND MANAGEMENT
    When you first visit my website, you will see a cookie banner that informs you about the use of cookies. This banner provides you with the option to:

    Accept all cookies

    Customize your cookie preferences

    Opt-out of non-essential cookies

    You can manage your cookie preferences at any time through the banner available on my website.

    ANALYTICS
    I use Squarespace Analytics to collect anonymized data about how visitors interact with my website. This data helps me improve the user experience and the performance of the website. No third-party cookies are used for this purpose, and the data collected is not used for advertising or tracking.

    MANAGING COOKIES THROUGH YOUR BROWSER
    You can object to the use of profiling cookies when you use the Site by referring to the instructions in the Privacy & Cookie Policy or by accessing the "Customize Cookies" section via the cookie banner or by means of the link always present at the bottom of the page you are browsing.
    The appropriate application may be submitted preferably by email to l@lisalaudieri.com.

    COOKIE POLICY
    Interested parties who believe that the processing of personal data relating to them carried out through this Site is in violation of the provisions of the Regulations, have the right to complain with the Guarantor, as provided for in art. 77 of the Regulations themselves, or to take appropriate legal action (art. 79 of the Regulations).In addition to the options provided in the cookie banner, you can manage or delete cookies through your browser settings. Each browser provides ways to control cookies—whether through built-in settings or by using plugins. Please refer to your browser's help section for more information.

    PRIVACY POLICY
    For more detailed information on how I handle your personal data and your rights under the GDPR, please refer to my [Privacy Policy].

    CONTACT
    If you have any questions or concerns regarding my use of cookies, please feel free to contact me at l@lisalaudieri.com.

  • PERSONAL DATA COLLECTED FOR THE FOLLOWING PURPOSES AND USING THE FOLLOWING SERVICES

    CONTACTING THE USER
    After request entered on contact form
    Personal data processed: email; name; phone number

    INTERACTION WITH SOCIAL NETWORKS AND EXTERNAL PLATFORM
    Interaction system with Instagram's Like Button 
    Personal Data processed: Cookies; Usage Data

    STATISTICS
    Data collection system through Google Analytics with anonymized IP Personal Data processed: Cookies; Anonymous Usage Data

    DISPLAYING CONTENT FROM EXTERNAL PLATFORMS
    Personal Data: Cookie; Usage Data

    YOUTUBE VIDEOS
    Personal Data: Cookie; Usage Data

    PLATFORM SERVICES AND HOSTING
    The site is built with the cms made available by Squarespace.com
    Personal Data: various types of Data as specified by the privacy policy of the service